Shipping Information
We strive to deliver your products as quickly and safely as possible. All orders are processed within 1-3 business days. Delivery times depend on your location and selected shipping method.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
- International Shipping times may vary
Shipping Charges
Shipping charges will be calculated and displayed at checkout. Free shipping may be available on eligible orders as per promotional offers.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your shipment using the provided link.
Return Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, you can return it within 7 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Certain items like perishable goods, personal care products, and customized products are non-returnable.
- Shipping charges are non-refundable.
How to Initiate a Return
To start a return, please contact our support team at info@nyriwa.com with your order details. We will provide instructions for the return process.
Refunds
Once your return is received and inspected, we will notify you of the refund approval status. Approved refunds will be processed within 5-7 business days to your original payment method.
Need Help?
If you have any questions about shipping, returns, or refunds, please contact us at info@nyriwa.com.